Oliver Cordingley
Adaptable and technical-minded early-career professional with a strong interest in CRM systems, automation and process improvement. I am recently qualified with a Level 4 Marketing Executive Apprenticeship, with over two years of hands-on CRM management experience.
Skilled in automating business functions, building customer journeys and using data to improve efficiency. Conscientious, curious and a team player eager to develop within marketing operations, CRM or business systems roles.
Experience
NotLuck
CRM & Automation Manager • Mar, 2023 — Present
- Designed and managed CRM Workflows, including Email, SMS & WhatsApp campaigns to improve client communications
- Built marketing automations and AI Agents to reduce manual admin tasks, such as customer support responses and delivery of quotes.
- Oversaw CRM Setup, lead management and reporting across multiple brands and clients
- Managed a small remote contractor team for design, development and delivery
- Promoted and hosted corporate training events
DubloStudios
Co-founder (Marketing & Events) • Dec, 2021 — April, 2023
- Co-founded a student-focussed marketing & events business
- Produced & managed social media content and Facebook Ads
- Organised and promoted events, several of which sold out Nottingham city centre venues.
Freelance Video Editor
Mar, 2019 — Nov, 2021
Skills
- CRM Systems: Experienced in setting up, customising and managing CRM platforms to streamline sales and marketing processes and improve customer engagement.
- Marketing: Knowledgeable in digital marketing strategies, from campaign planning to execution and analysis. Hands-on experience with social media marketing, email marketing, and content marketing.
- Artificial Intelligence: Practical experience in leveraging AI tools and technologies to enhance business operations, improve customer experiences, and assist in content creation.
- Automation: Skilled in designing and implementing automation workflows using tools like Zapier and N8N to optimise business processes, reduce manual tasks, and improve efficiency.
- Website development: Capable of building & maintaining functional and visually appealing websites & landing pages.
- Events management: Capable of planning, promoting, and delivering business and leisure events.
Recognition
Higher Apprenticeship of the Year Finalist
Derbyshire and Nottinghamshire Apprenticeship Awards • 2025
Nominated for Higher Apprenticeship of the Year in the 2025 Derbyshire and Nottinghamshire Apprenticeship Awards.
Education
Cambridge Marketing College
Level 4 Marketing Executive Apprenticeship • 2023 — 2025
Completed the Level 4 Marketing Executive qualification, gaining a clear understanding of how to plan and deliver effective marketing. Learned to use key frameworks such as the marketing mix (7Ps), STP (segmentation, targeting, positioning), SWOT/PESTLE analysis, and customer journey mapping to create clear, data-driven campaigns.
High Pavement Sixth Form College
A Levels • 2023
- Computer Science, Extended Project Qualification