Experience

NotLuck

Technical Operations & Automation Specialist • March 2023 — Present

  • Designed and implemented CRM systems across multiple brands, defining core data models, lifecycle stages and operational reporting structures.
  • Built internal tools and backend services using Node.js and TypeScript, with a focus on maintainable business logic and process reliability.
  • Developed production-ready AI chat and voice agents, integrating external APIs and workflow orchestration for practical customer operations.
  • Designed end-to-end user flows and rules engines for lead handling, quoting and service delivery processes.
  • Integrated billing and customer lifecycle data across Stripe and bookkeeping systems to improve traceability from acquisition to payment.
  • Produced technical documentation, dashboards and implementation notes to support ongoing iteration within a distributed team.

DubloStudios

Co-founder / Operations & Digital • December 2021 — April 2023

  • Co-founded a student marketing and events business and owned large parts of the digital operations setup.
  • Built and maintained internal workflow tooling and online systems to coordinate campaign delivery and event execution.
  • Introduced process improvements that reduced operational friction and supported multiple sell-out events across Nottingham venues.

Freelance

Video Editor • March 2019 — November 2021

  • Produced and edited promotional and event videos for clients across different sectors, managing projects from briefing through delivery.
  • Developed strong technical troubleshooting and creative problem-solving habits that now transfer directly to software engineering work.

Projects

Designer, Architect and Full-Stack Developer • 2025 — Present

Designed, architected and built a web-based parking management platform from scratch for a 121-unit residential building, now used in production. Implemented multi-tenant architecture with tenant-isolated relational schema design, backend logic for permits/bays/vehicles, and rule-based validation workflows. Built QR-code parking passes tied to number plates and usage constraints, plus internal admin tooling for rule management and exception handling. Integrated third-party printing and fulfilment APIs, and continue shipping near-zero-downtime updates. The platform handles 200-300 validations per month and replaced manual enforcement processes. Tech stack: Next.js, Node.js, MySQL, external API integrations.

Automated PDF Quote Generator

Developer • 2025 — Present

Built an internal proposal generation tool integrated with CRM data and sales-call transcripts. Implemented transcript extraction and structuring, AI-assisted requirement interpretation using vector search, and automated generation of formatted proposals from reusable HTML/CSS templates. Added validation and standardised output structure to improve consistency across generated documents while significantly reducing manual quote preparation time.

Skills

Education

Cambridge Marketing College

L4 Marketing Executive Apprenticeship • Completed September 2025

Practical qualification focused on planning and delivering effective marketing strategy and operations.

Cambridge Marketing College

Mastering AI & Metaverse Marketing • 2024

Nottingham College

A Level Computer Science (Grade B) • 2022

Nottingham College

Extended Project Qualification (Grade B) • 2023

Google Digital Garage

Fundamentals of Digital Marketing • 2023

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